If you're having problems viewing a website or elements of a website (such as the videos on the Sleepstation website) it is important that you check that your browser is up to date as a first port of call. It's important to keep your browser up to date to ensure enhanced security and performance across the internet.
The majority of problems which people have due to out of date browsers. Our system is designed to be compatible with Internet Explorer 11 and up and the latest version of all other browsers (e.g safari, chrome, firefox, opera etc).
Sleepstation delivers interactive mixed media content via the internet, and to experience Sleepstation at it's best you should ensure that your software is up to date.
You can find out what browser you are using here - What browser am I using?
If you're not running the latest version an update may solve your problem.
It’s not my browser
If you're having trouble with video, and your browser is up to date, then the problem may be with your version of flash. You can check if you have the latest version here - What version of flash do I have?
If all of your software is up to date and you're still having problems then please contact us by email at firstname.lastname@example.org to let us know the problems you're having. Ideally we'd like you to take a screenshot and attach that to the email.
If you're not sure how to do take a screenshot you can find out here - How do I take a screenshot?
In your email please give us as much detail as you can about the problem you are having and let us know which browser (including which version) you are using as well as the device you are using (PC, Macbook, iPhone, iPad, other tablet device).